Hawaiian Airlines Flight Delay Policy

Hawaiian Airlines, the largest airline in Hawaii, has developed a comprehensive compensation policy. This Hawaiian Airlines policy on flight delay compensation aids customers in claiming compensation. In the event of unforeseen circumstances such as natural disasters or equipment failure, flights may be delayed or canceled.

Under such conditions, you will be required to wait for several hours. This will necessitate a change in your plans and may affect the entire journey. As a result, airlines will be required to compensate you for the time you lost. Therefore, a thorough comprehension of this policy can prove to be extremely advantageous for all passengers.

Hawaiian Airlines Delay Compensation Policy Rules

For this airline to pay you the right amount of money, it has to follow a set of rules. In the Hawaiian Airlines delay policy, there are several rules about what to do if there is a delay. These rules help figure out the best way to get compensation and how to go about getting it. It also talks about the different ways in which the airline pays you.

Here Are the Main Rules and Regulations That This Policy Talks About:

  • When your flight is late for reasons that are out of the airline’s control, you won’t be able to get your money back. Some of these are natural disasters, sudden changes in the weather, storms, wars, riots, and strikes.
  • To send in your request for compensation, you will need to show tickets, boarding pass stubs, and, if possible, receipts for other costs.
  • If your flight was delayed by 3 hours or more, you will get the Hawaiian Airlines delay compensation.
  • Your compensation can also be affected by things like your flight schedule, the total distance of your flight, and where you land.
  • If your flight is late because the schedule changed, you will be able to get your money back.
  • A passenger at a stopover whose flight was delayed because of air traffic and weather reports might not get any extra perks to make up for it.
  • This airline’s policy is different from the “EU Passengers Rights Policy” in some ways.

Hawaiian Airlines Delayed Baggage Compensation

You may very well arrive on time at your destination airport. Nevertheless, your baggage may arrive late. Occasionally, they arrive on time but are damaged.

Such occurrences are uncommon, but their possibility cannot be ruled out entirely. Hawaiian Airlines allows you to request compensation for delayed or damaged items.

These guidelines govern your claim for compensation for Hawaiian Airlines’ delayed baggage:

  • You need to get to the carrier’s bag service counter right away. It will be available where you are, at the airport.
  • Make sure to check in within four hours of landing.
  • At that counter, you will need to let the airline know.
  • After that, you’ll need to get in touch with Hawaiian Airlines’ Central Baggage Services Office to find out how the notice is going or read hawaiian airline baggage policy.

Hawaiian Airlines Delayed Flight Compensation

You can submit your reimbursement claim via online and offline channels. You can choose the most convenient method for requesting Hawaiian Airlines’ delay compensation. Both of these procedures are viable and simple to implement. They accommodate the expertise of various customers worldwide. Therefore, understanding how each of these techniques operates will assist you in making a decision.

1. Faxing

You can request compensation by writing to the airline. This letter can be sent to the recipient via fax or conventional email. This method of requesting compensation for Hawaiian Airlines flight delays is explained below.

You must send a well-structured letter to this airline’s official address, which is:

Hawaiian Airlines
Consumer Affairs Office
PO Box 30008
Honolulu, HI 96820

Otherwise, you can fax the number 808-838-6777.

  • Mention your flight delay, the reason for it, and the length of time it lasted in this letter.
  • You will then be required to provide your “Ticket Number”, “Boarding Pass Stubs”, and “Expense Receipts” per Hawaiian Airlines’ delay policy.
  • As soon as the carrier receives your letter, they will contact you and adhere to your specifications.

2.  By Contacting Customer Care

Direct contact with customer service agents is one of the simplest means of submitting a request. This will expedite the process of filing a claim for compensation for a Hawaiian Airlines flight delay. The authorities will give you accurate instructions on how to file your claim.

  • Dial the toll-free number for the airline operator, which is 1-800-367-5320.
  • Provide the agents with your reason for calling.
  • Provide the requested information including passenger information, ticket number, and any additional details.
  • After reviewing your information, the authorities will inform you of the type and amount of compensation you will receive.

How Much Does Hawaiian Airlines Pay for Flight Delays?

When your flight is delayed for longer than four hours, you can ask for money. This depends on how far you are trying to go.

Along with the other services, money can be given as Hawaiian Airlines’ delay compensation. But there are a number of rules that go along with this type of reimbursement.

Passengers also request for flight cancelllation policy

Here is how much you get paid based on how far your flight went:

Distance to be Covered Compensation Provided per Person
More than 3500 km Around 600 Euros or 626 USD
Between 1500 and 3500 km Nearly 400 Euros or 417 USD
More than 1500 km Approximately 400 Euros or USD 417
Less than 1500 km About 250 Euros or USD 261

Hawaiian Airlines Refund Claim

You want a refund for your missed flight. You must first cancel your ticket in order to do so. Then make sure you have confirmation of its cancellation. You can then use the online method to request your refund.

In order to use the online method, you must send an email to the air operator. This is possible after logging into its authorized website. This is the most commonly used option because it is the most convenient. Furthermore, it is the quickest way to receive your Hawaiian Airlines flight delay compensation.

While using this option, you will be required to sign in to your airline account. This procedure is described in detail below:

  • Open the Hawaiian Airlines website.
  • The “Sign-In” tab is located in the upper-right corner. Click this link.
  • Enter your email address and password to log in to your account.
  • Now, on the homepage, select the “Contact Us” link. It will be displayed in the upper tab panel.
  • On the redirected page, scroll down to locate the email section.
  • Pink-highlighted “Send Us an Email” link should be tapped.
  • Then, you will be presented with four options. Select “Make A Request” from these options.
  • A new page will load where you must enter your information. Select the topic pertaining to Hawaiian Airlines flight delay compensation. Then you must type “Refund”
  • Add your contact details, such as your first name and phone number. Include your flight information as well.
  • Check the added information, especially your name. Any errors in the same can hinder the efficiency of this procedure. Changing a passenger’s name on a Hawaiian Airlines ticket is possible if a mistake causes problems in the future.
  • Attach your files and select the “Submit” button. Your request will be sent to the airline at this time.

What Can You Get for Hawaiian Airlines Flight Delay Compensation?

If your flight is delayed for more than four hours, you will be entitled to a variety of compensatory amenities. These amenities include not only monetary value but also certain services. Their sole goal will be to assist you in some way to compensate for your loss.

The following are the main options that Hawaiian Airlines provides to passengers:

Free Meals: Passengers will be given complimentary meal services that they will receive on the flight to the airport. These meals will be delivered within 24 hours of the flight’s schedule disruption.

Hotel Services: In accordance with the flight delay compensation offered by Hawaiian Airlines, hotel accommodations will be provided. This occurs when the delay occurs between 10 p.m. and 6 a.m. These hotel services will be provided for no longer than twenty-four hours. In addition, customers residing in the region affected by the delay will not be eligible for these services.

Transportation Facilities: Passengers can get free rides between the airport and the downtown area if their flights are late. Also, the traveler will get free ground transportation between the airport and their hotel room.

Communication Services: You will be able to make a free phone call across the country. You will also be able to send a short (about 15 words) telegram for free. People in the United States can use these services. You can send one message outside of the U.S. through Hawaiian Airlines’ internal communication system.

Flight Refund: Since your delay has already been going on for too long, you can just cancel your flight. In these situations, you will be able to ask for a refund. It will be given to you based on how much your ticket cost. You can call the carrier to find out the exact price.

If this is the case, this airline may also be able to help you with your pet. But if you want to know for sure, you should contact Hawaiian. It can tell you if your pet will be able to get help or not.


1. Do Passengers at a Stopover Get Extra Perks if Their Flight is Delayed Due to Air Traffic and Weather Reports?

No, passengers on a layover are not eligible for additional compensation for delays caused by air traffic and weather reports.

2. Can I Request Hawaiian Delay Compensation Offline?

You can reach airline agents at 808-838-6777, which is a toll-free number. Tell them why you’re calling. Give us the number on your ticket. Then give a receipt for the money. In a few days, the agents will start the process of giving you compensation for the Hawaiian Airlines flight that was late.

3. Can I Get a Refund for the Hawaiian Delayed Flight?

You can skip the flight delay compensation from Hawaiian Airlines and just get your money back. All you need to do is cancel your reservation. Then, use the airline’s website to send an email to the company. You will get a refund based on the price of your ticket, where it was going, and when it was supposed to arrive.

4. Does Hawaiian Airlines Charge a Fee for Changing Flight Reservations?

Yes, Hawaiian Airlines flight change policy says that charges a fee for the modification of non-refundable tickets. The fee varies according to flight type and departure location. The change fee can range from $50 to $300 for international flights and from $200 to $400 for North American domestic flights.nc

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