United Airlines Cancellation Policy

Do you want a hassle-free cancellation of the flight? United Cancellation policy allows you to adjust your arrangements as much as possible without incurring a large fee, unlike in the past. United Airlines Cancellation policy can vary based on the type of ticket you’ve purchased, the fare conditions, and other factors.

Understanding United Airlines Cancellation Policy

Understanding United Cancellation policy is crucial for managing your travel plans effectively. According to United Airlines cancellation policy, travelers may ask for a flight to be canceled up to three hours prior to the planned departure time for international travel and two hours prior to the scheduled departure time for domestic travel.

Similarly, there are other policies that passengers should know before making a United Airlines cancellation request –

  • If you want to cancel, the airline may charge you a penalty. The amount you have to pay may change depending on the type of trip, the class of cabin you choose, and the specific rules for the fare you booked.
  • According to United Airlines cancellation policy, if you have a basic Economy booking, you cannot get a refund or make any changes to your flight after 24 hours of purchasing it. 
  • Check out United Airlines Flight Change Policy to know more rules and regulations.
  • If you didn’t show up for your flight and the fare rules for your booking allow it, you may lose the entire cost of your booking. You will not receive a refund unless it is specifically stated otherwise. 
  • If United cancels a flight, they won’t charge a cancellation fee. If passengers don’t want to take the alternate flight, they can get a refund for the part of the ticket they didn’t use. 
  • If a traveler, their companion, or a close family member passes away, the airline will not charge a cancellation fee. The refund will be given for the part of the flight that was not used or flown.

What is United Airlines Cancellation Policy?

United Airlines Cancellation policy allows passengers to cancel their reservations without incurring a cost within 24 hours of the initial reservation if the ticket was purchased more than a week before departure. The policy also outlines procedures for non-refundable tickets, change fees, and cancellation processes.

United Airlines cancellation policy varies depending on the fare you purchased. Here’s what you need to know –

Refundable Tickets: Tickets purchased with refundable fares can be canceled at any time for a full refund to the original payment method.

Non-Refundable Tickets: Tickets purchased with non-refundable fares cannot be canceled for a refund. However, the value of the ticket may be applied towards a future United flight.

Change Fees: United Airlines does not charge change fees for most Economy and premium cabin tickets for flights within the U.S., between the U.S. and Mexico or the Caribbean, or for international travel originating from the U.S. Change fees may apply for other flights and fare types.

Basic Economy Tickets: Basic Economy tickets are generally non-refundable and non-changeable. However, they can be canceled within 24 hours of booking for a full refund if the trip was booked at least a week before departure.

How to Cancel a United Flight Ticket?

How to cancel a United Flight?

You can cancel your United Airlines flight ticket in three ways: online, by phone, or at the airport. Here’s how to do it each way:

United Airlines Cancellation online

  • Sign into United Airlines Manage my Booking section.
  • Log in to your MileagePlus account if you have one, or locate your booking using your confirmation number and last name.
  • Navigate to the “Manage Reservations” or a similar section.
  • Find the specific flight you want to cancel and follow the on-screen instructions to cancel the reservation.

United Airlines Cancellation via phone number

In case you are holding a fare that does not support an online cancellation or are not sure about navigating an online cancellation, you can reach the executive. Please ensure to have your ticket number or booking confirmation handy. You need to pay the United Airlines cancellation fee and additional service charges over the phone.

To cancel a United flight over the phone, you can follow these steps –

  • Call United Airlines customer service.
  • Have your flight confirmation number and ticket number ready.
  • Inform the agent that you want to cancel your flight.
  • Provide the agent with your flight confirmation number and ticket number.
  • Confirm the cancellation details.

Cancel Flight at the Airport

  • Go to the United Airlines check in counter at the airport where your flight is departing.
  • Inform the agent that you want to cancel your flight.
  • Provide the agent with your flight confirmation number and ticket number.
  • Confirm the cancellation details.

What is United Airlines refund policy?

United Airlines Refund Policy

United Airlines refund policy can vary based on factors such as the type of ticket, fare class, and the specific circumstances surrounding the refund request. Here are some general considerations for United Airlines refund policy:

  • If you purchased a refundable ticket, you may be eligible for a full or partial refund, depending on the fare rules associated with your ticket. Refundable tickets generally offer more flexibility.
  • Non-refundable tickets typically do not qualify for a cash refund. However, United Airlines may offer the option to receive a travel credit for future use, or you may have the ability to make changes to your itinerary within certain conditions.
  • In cases where United Airlines cancels a flight or makes significant schedule changes, passengers may be eligible for rebooking, refunds, or travel credits.
  • United Airlines typically provides a 24-hour flexible booking policy. If you book a ticket at least seven days before departure, you can usually cancel within 24 hours of booking for a full refund. This applies to all fare types, including non-refundable tickets.

Always check the specific terms and conditions associated with your ticket for precise details on refund eligibility. For the most accurate and up-to-date information on United Airlines refund policy, refer to their official website or contact their customer service directly.

United Airlines Cancellation Fee

The airline does not charge a United cancellation fee anymore. Below is the overview – 



Basic Economy

Not permitted


Free – Flight credit for future travel


Free – Full refund

Award Ticket


Canceling with redeposit

Free for all status levels


$125 for all status levels

The United Airlines canceling policy covers everything that will help you choose the best way to cancel your flight. Remember that a good cancellation will make your trip with United Airlines the best.

When selecting the cancellation procedure, United Airlines Cancellation policy takes into account all factors that offer you the greatest advantage. Recall that having a successful cancellation will ensure you have the finest experience possible when flying with United Airlines.

Frequently Asked Questions-FAQ's

Assuming that you made your purchase one week or more before the flight was scheduled to depart. United 24-hour cancellation policy allows you to make changes/cancellations within 24 hours of booking without incurring change fees.

According to United Airlines cancellation policy, passengers can request flight cancellation up to 3 hours before the scheduled departure for international flights and 2 hours for flights within the United States.


You can cancel United flight within 24 hours via the My Trip section online. Alternatively, you can also cancel the flight via the airline’s customer service.

As per the United Airlines cancellation policy, all cancellation requests may be subject to cancellation fees and additional surcharges.


You may purchase an airline’s booking within 24 hours. Later, no cancellation fee will be charged if you decide to void the booking. In other cases, when your flight is delayed for three or more hours, you can cancel your flight booking without any additional fees.


You can simply request the refund online My Trip section provided that the fare rule associated with your booking must be non-restricted. You can also call the United Airlines refund phone number to complete the request.