Philippines Airlines Check-In Policy

Your Philippine Airlines flight can be checked in: 

  • Online 
  • With the mobile app 
  • At the airport counter

Philippine Airlines Check-in Timing

For local flights, you should get to the airport at least 2 hours before departure, and for foreign flights, you should get there at least 3 hours before departure. 

Online Check-In Time

Your Philippine Airlines flight can be checked in online: 

  • Domestic flights in the Philippines leave 24 hours to an hour and a half before departure.
  • International planes leave between 24 hours and 75 minutes before takeoff. 

Mobile App Check-in Time

You can use the app to check in: 

  • Domestic flights in the Philippines leave 24 hours to an hour and a half before departure.
  • International planes leave between 24 hours and 75 minutes before takeoff. 

Airport Counter Check-in Time 

You can check in at a counter in an airport: 

  • At least two hours before local planes leave.
  • At least three hours before foreign planes leave.

Methods for Check-In

Online Check-In

  • Please visit the website PhilippineAirlines.com.
  • To access your booking, click on “Manage My Booking.”
  • Please choose the flight for which you would like to check-in.
  • Please confirm your check-in.

You will get your electronic boarding pass through email. 

If you’ve already checked in online, on the day of your travel you can go straight to the online Bag Drop counter. There, you can drop off your luggage and get any additional help you need. If you’re not bringing any checked luggage, you can go straight to the boarding gate.

Passengers who are not eligible for online check-in.

  • We have not confirmed your booking yet. 
  • You need medical or special assistance.
  • You are a child traveling alone. 
  • You need to take care of a payment or refund that is still pending.
  • You have a reservation for a group of over 15 passengers.

Mobile Check-in

To check in for domestic flights, you can use the mobile app anytime between 24 hours and 60 minutes before departure. For international flights, you can check in using the app between 24 hours and 75 minutes before departure.

Process to Mobile Check-In

To check in with the Philippine Airlines mobile app, tap the check-in button, enter your ticket reference and last name, and tap the Check-in button. Your mobile boarding pass will show up on your screen after your check-in is confirmed. You don’t have to print it out because you can save it to your computer and show it at the airport. 

At Airport Counter Check-in 

Philippine Airlines suggests that you check in at the airport at least 2 hours before a local flight (within the Philippines) and 3 hours before a foreign flight.

Things To Remember

If you have already checked in online or with a mobile app, do the following: 

  • If you are going within your own country and have checked luggage, you must be at the check-in Bag Drop counter at least 45 minutes before your flight to drop off your bags and have your papers checked. 
  • If you are going within the same country and don’t have any bags to check, you must be at the boarding gate at least 15 minutes before the flight leaves. 
  • If you are going outside of the Philippines, you must check in your bags and get your papers checked at the check-in Bag Drop booth at least 60 minutes before your flight. But for trips from Quanzhou (Jinjiang), you must be at the Bag Drop booth at least 45 minutes before your flight. 

After you’ve checked in at the airport, make sure: 

  • Your boarding pass has the right name, flight number, and place where you are going.
  • The tags on your checked bags are right, and you have your papers. 
  • You went to the counter and got your trip papers and ticket.
  • You go through security checks, pay your airport tax, etc., and get to the boarding gates before they close (15 minutes before most flights and 30 minutes before flights from Caticlan Airport).

FAQs

What are the options for checking in for my Philippine Airlines flight?

You can check in through three methods: Online, using the mobile app, or at the airport counter.

What are the recommended check-in timings for local and international flights?

For local flights, it’s advised to arrive at least 2 hours before departure, and for international flights, it’s recommended to arrive at least 3 hours before departure.

How does the Online Check-In process work?

Visit PhilippineAirlines.com and access your booking under “Manage My Booking.” Choose your flight, confirm your check-in, and receive your electronic boarding pass via email. If you’ve already checked in online, you can proceed to the online Bag Drop counter or directly to the boarding gate.

Who is not eligible for online check-in?

Passengers who have unconfirmed bookings, require medical or special assistance, are unaccompanied minors, need to resolve payment or refund issues, or have group reservations of over 15 passengers are not eligible for online check-in.

What is the timing for Mobile App Check-In?

For domestic flights, you can use the mobile app to check in between 24 hours and 60 minutes before departure. For international flights, the window is between 24 hours and 75 minutes before departure.

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