Philippines Airlines Check In Policy

Traveling may be exhilarating as well as a little overwhelming, particularly when it comes to the airline check-in procedure. We’ll lead you through every step of the Philippine Airlines check in policy in this article to ensure a seamless transition from the check-in counter to your seat.

How to check-in with Philippine Airlines?

Philippine Airlines offers multiple check-in options, giving you the flexibility to choose the one that best suits your preferences and schedule.

Philippine Airlines Online Check-in

You may use the mobile app or the website to check in online. Philippine Airlines online check in opens 48 hours to one hour prior to the departure of the flight.

  • Log in to the Philippine Airlines website or mobile app.
  • Enter your booking reference and passenger details.
  • Select your seat and receive your electronic boarding pass.
  • Drop off any checked baggage at the designated counter.

Philippine Airlines Airport Check-in

Passengers can check in at the airport by visiting the PAL check-in counters for both domestic and International flights. Passengers must complete at the airport up to 3 hours before scheduled departure.

  • Arrive at the airport well in advance of your flight.
  • Head to the Philippine Airlines check-in counter.
  • Present your identification and flight details.
  • Receive your boarding pass and drop off any checked baggage.

How to access Philippine Airlines Online Check-in?

Accessing online check-in for Philippine Airlines involves a straightforward process. Here are general steps for accessing online check-in:

  • Open your web browser and go to the official website of Philippine Airlines.
  • Enter your login information to access your Philippine Airlines account if you already have one. In the event that you lack an account, you might need to submit the passenger’s last name along with their booking reference or ticket number in order to recover their reservation.
  • Provide the necessary information to access your booking, such as your booking reference or ticket number and the last name of the passenger.
  • Search for an online check-in option. This may be clearly visible on the website or accessible from the “Manage Booking” area.
  • Follow the on-screen instructions to complete the online check-in process. After successfully completing online check-in, you may have the option to print your boarding pass or save it digitally.
  • On the day of your flight, arrive at the airport with sufficient time before the departure.

You can also check in group passengers (up to 15) as long as they share the same booking reference.

Philippine Airlines Web Check-in Window

You can check in online within the timeframe mentioned below –  




24 hours to 1 hour 15 minutes


24 hours to 1 hour

Who can take advantage of Online Check-in?

Online check-in is available for most passengers, with the exception of

What is Philippine Airlines Airport Check-in?

Philippine Airlines Airport Check-In

Prior to boarding your trip, you must verify your flight information, complete your travel plans, and obtain your boarding permit at Philippine Airlines Airport Check-in. Below is a summary of what to anticipate:

  • Arrive at the airport at least 3 hours before your flight for international travel and 2 hours before for domestic travel. This allows ample time for check-in and security procedures.
  • Choose the right check-in counter according to your airline class or destination for your travel. For travelers traveling in Economy, Business, and Mabuhay Class, Philippine Airlines check in offers separate counters.
  • Present your travel documents (passport, visa if required) and identification card to the check-in agent. They will verify your booking and confirm your flight details.
  • If you have checked baggage, inform the staff at the counter.
  • After verifying your details and baggage, the agent will issue your boarding pass. This document contains your flight information, seat assignment, and boarding gate.
  • PAL staff will provide you with a Philippine Airlines check in print boarding pass.

Everything you need to know about Philippine Airlines flight security checks and airport check-in is provided here.

Arrival time – Below is the overview of the Philippine Airlines check in time.




At least 3 hours before the flight


At least 2 hours before the flight

Early check-in for international passengers – If you’re departing from NAIA Terminal 1 or 2, PAL offers the convenience of early Philippine Airline check in



NAIA Terminal 1

6 hours before departure

NAIA Terminal 2

5 hours before departure

How to get a Philippine Airlines Boarding Pass?

There are several ways to obtain Philippine Airline boarding pass

Online check-in: After you check in online through the PAL website or mobile app, you can request a Philippine Airlines print boarding pass as a PDF document. 

Philippine Airline check in app: If you used the PAL mobile app to complete the check-in, you can generate a Philippine Airlines mobile boarding pass within the app. 

Airport check-in: If you can check-in at the airport, the airline’s representative will issue the boarding pass for you.

What are the closing times for check-In and boarding?

Prior to the following closure times, make sure you are at the Philippine Airlines check in counter and boarding gate:




Domestic Flight

45 minutes before departure

15 minutes before departure

International Flight

1 hour before departure (except Quanzhou: 45 minutes)

15 minutes before departure

Flights from Caticlan (MPH) Airport


Boarding gates close 30 minutes before departure

It doesn’t have to be difficult to navigate the Philippine Airlines check in procedure. Your trip with Philippine Airlines will go more smoothly if you know your options and adhere to some basic guidelines, regardless of whether you prefer the conventional method at the airport counter or the ease of online and mobile check-in.

Frequently Asked Questions-FAQ's

You can check in through three methods: Online, using the mobile app, or at the airport counter.

For local flights, it’s advised to arrive at least 2 hours before departure, and for international flights, it’s recommended to arrive at least 3 hours before departure.

Visit and access your booking under “Manage My Booking.” Choose your flight, confirm your check-in, and receive your electronic boarding pass via email. If you’ve already checked in online, you can proceed to the online Bag Drop counter or directly to the boarding gate.

Passengers who have unconfirmed bookings, require medical or special assistance, are unaccompanied minors, need to resolve payment or refund issues, or have group reservations of over 15 passengers are not eligible for online check-in.

For domestic flights, you can use the mobile app to check in between 24 hours and 60 minutes before departure. For international flights, the window is between 24 hours and 75 minutes before departure.

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