IndiGo Airlines Cancellation Policy

When it comes to air travel, flexibility is key. Life is unpredictable, and plans may change at a moment’s notice. Understanding the Indigo cancellation policy of airlines is crucial for passengers to make informed decisions. Don’t waste time searching the internet for information about Indigo Airlines cancellation policy. In this article, we have included all the important details to help you have a better trip. 

Understanding Indigo Cancellation Policy

  • If you book a flight with Indigo Airlines, you can cancel it for free within 24 hours of making the booking. You need to book the tickets at least 7 days before your departure date. 
  • If passengers accidentally booked 2 tickets, the airline will let them cancel the ticket with the lower airfare. If passengers miss the free cancellation window, they will need to pay a cancellation fee.
  • Passengers have multiple options to cancel their tickets, including online or by calling Indigo cancellation contact number. 
  • If passengers have involved any third parties, like agents, in the booking process, they can only cancel by contacting those agents. In this case, the airline does not allow you to cancel directly. 
  • If you’re making a group booking, you have two options. You can either contact the customer support center for assistance, or you can separate the individual tickets from the rest of the group. 

What is Indigo Cancellation Policy 24 Hours? 

How good an airline is determined by a set of rules. When it comes to flexible policies, Indigo Cancellation policy 24 Hours is unbeatable. The Indigo Cancellation Policy ensures an easy trip. 

  • The airline lets you cancel for free if it’s within 24 hours. 
  • The 24-hour free cancellation policy does not apply to every ticket. Sometimes, passengers may have to pay a fee when they cancel their ticket, even if they do so within the specified time. 
  • If you don’t cancel, the airline will charge you a small fee. The airline will not consider any requests for extending the free cancellation period. 

What are the Cancellation Charges for Indigo Flights?

If passengers don’t follow Indigo Airlines cancellation policy, the airline will have to charge them to ensure the flight can operate smoothly. Below, we have provided information about the charges for cancelling. 

For Domestic Flights

  • If passengers with a Lite Fare ticket cancel their tickets within 3 days of departure, they will need to pay a fee of 3500 INR. 
  • Passengers with Regular fare tickets will be charged 3000 INR. You can cancel your booking anytime between 0 and 3 days before your departure. 
  • Passengers who have purchased a Flexi Plus Fare or return Fare ticket can cancel their tickets by paying only 500 INR. But whether or not you can cancel for free will depend on a few different things. 
  • If passengers cancel their tickets 4 days before departure, they will only need to pay 3000 INR. This condition is applicable if the passengers have either a Lite Fare or Regular Fare Ticket. 

For International Flights

  • If passengers have purchased a Lite Fare or Regular Fare ticket, they will need to pay a cancellation fee of 6500 to cancel the tickets. You can cancel the tickets within 0 to 3 days before the departure date. 
  • If passengers cancel a Flexi Plus Fare ticket, they will need to pay 6000 INR. You can cancel your booking within 0 to 3 days before your departure date. 
  • Passengers who have Lite Fare, Regular Fare, or Return Fare tickets will need to pay 6000 INR if they cancel their tickets 4 days before the departure date. 
  • Passengers who have purchased a Flexi Plus Fare can cancel their tickets by paying a fee of 1000 INR. You need to cancel at least 4 days before the departure date.  
  • Passengers cannot cancel their international flights for free. If someone doesn’t get on the flight, it will be seen as a no show and they will have to pay the full amount as a cancellation fee. 

What is Indigo Airlines Refund Policy?

The refund rules are easy to understand and ensure a smooth process for all passengers. If you’re unsure about taking the flight, you can cancel it without any worries about losing money. 

  • If passengers cancel their tickets within 24 hours of booking, they can get a full refund of 100 percent. 
  • Indigo Airlines will only provide reimbursement for tickets that are refundable. Passengers who have purchased non-refundable tickets are not eligible to receive any money back from the airline. 
  • Typically, it takes about 7 to 20 business days for the refund to show up in your bank account. Refunds for domestic cancellations are typically processed more quickly than refunds for international ticket cancellations. 
  • If passengers have paid with a credit card, the airline will refund the amount back to the same credit card. If you paid with cash or a check, you can choose how you want to receive your refund. 

What are the Methods to Cancel Indigo Airlines Flight?

Indigo Airlines has made an effort to offer multiple ways for cancellations, just like other hassle-free procedures. The airline caters to a diverse group of passengers who have different preferences for comfort. Ensure that you carefully navigate through the process and discover the method that best suits your preferences. 

Cancel Via Online

If you want to cancel your Indigo Airlines ticket, you can do so online. Follow the exact steps to move forward with the changes. 

  • Check out Indigo Airlines official website.
  • To get flight information, enter your PNR number and last name. 
  • To cancel the reservation, press the “cancel booking” button. 
  • Before you click the “cancel” button, you have to choose how you want to get your money back. 
  • It’s possible to get the money back to the account that sent it, or you can use it later through Indigo credit. 
  • Click on the “Cancel Booking” button. 
  • There you have it! The reservations you made would be canceled. The company would let you know about it through email. 

Cancel Via Customer Care

Do you not want to cancel your ticket online? Don’t worry, all you have to do is call the service center to cancel your tickets. Do you want to learn more about it? Here is a simple way to cancel your ticket by making a phone call:

  • Call the customer support center of Indigo Airlines. 
  • To contact an executive, remember to provide them with your PNR number and Email ID so they can help you retrieve your flight details. 
  • If they ask why you cancelled, be sure to provide proof if you can. 
  • The executives will review your eligibility for cancellation and then proceed with the process. 
  • Before you click on the cancellation button, they would inform you about the refund as well. 

The airline will send you an email about the cancellation and refund. If you cancel your tickets using this method, you will need to pay a small service fee. 

Cancel At Airport

There are a lot of differences between us, and we all like to change the ticket in different ways. Reading the notes will help you learn more about canceling your ticket at the airport if that sounds good to you. 

  • Go to the Indigo Airlines ticket center at the airport. 
  • Keep your seat until an official comes over and helps you cancel. 
  • To get the flight information, give them your email address and last name. 
  • It would be better if you gave a reason for the cancellation along with the cancellation proof. 
Understanding Indigo cancellation policy is essential for every passenger. By being aware of the time frames, charges, and exceptions, travelers can navigate changes to their plans more effectively. Remember, staying informed and planning ahead are the keys to a smoother travel experience with Indigo.

Frequently Asked Questions-FAQ's

Indigo Airlines allows passengers to cancel their flights for free within 24 hours of booking, provided that the booking is made at least 7 days before the departure date. If you miss this window, you may be subject to a cancellation fee.

The cancellation charges vary depending on the type of fare and the timing of the cancellation. For example, Lite Fare ticket holders for domestic flights may be charged 3500 INR if they cancel within 3 days of departure. It’s important to understand the specific fees based on your ticket type and when you cancel.

The refund policy of Indigo Airlines is straightforward. Passengers who cancel their tickets within 24 hours of booking are eligible for a full refund of 100 percent. However, only refundable tickets qualify for reimbursement. Non-refundable ticket holders do not receive any money back. Refunds are typically processed within 7 to 20 business days and are returned to the same payment method used for booking.

Indigo Airlines offers passengers flexibility in choosing how to cancel their flights. You can cancel online via the airline’s website, call the customer support center, or visit the airport ticket center to cancel in person. Each method has its own process, and you can select the one that suits your preferences.

If you’ve booked your tickets through third-party agents, you can only cancel by contacting those agents directly. In such cases, Indigo Airlines does not allow passengers to cancel directly. It’s essential to reach out to the responsible agent for cancellations. For group bookings, passengers have the option to either contact customer support or separate individual tickets from the group for cancellation.

Leave a Reply

Your email address will not be published. Required fields are marked *