Sun Country Cancellation Policy

It’s important to understand Sun Country Airlines cancellation policy, especially if you’re flying with them. Sun Country is a popular airline in the United States. Travel plans can be as unpredictable as the weather. Life happens, and sometimes we need to change or cancel our flights. In these moments, having a clear understanding of Sun Country cancellation policy can make all the difference.

Understanding Sun Country Cancellation Policy

Known for its friendly service and budget-friendly fares, Sun Country is a popular choice for many travelers. However, understanding the ins and outs of Sun Country cancellation policy is crucial for a stress-free travel experience.

To understand Sun Country Airlines cancellation policy better, let’s take a look at the important highlights.

  • Passengers can cancel their flight for free within 24 hours of booking. 
  • If passengers cancel their flight with Sun Country Airlines after 24 hours, they will be charged a cancellation fee.
  • To cancel a Sun Country flight, you can easily do it online by visiting the Sun Country website.
  • Passengers have the option to cancel their tickets without any charges up to 60 days before the scheduled departure. 
  • If the traveler meets the required conditions, the airline will start the refund process. The refund will be credited back to the original payment method within 5-6 business days.

Sun Country 24-Hour Cancellation Policy

Sun Country cancellation policy allows passengers to cancel their flight reservations within 24 hours of booking without penalty. This policy applies to all flight-only reservations made directly with Sun Country Airlines, either on their website or through their reservation call center.

Here are the key points of Sun Country 24-hour cancellation policy:

Full refund: Passengers will receive a full refund of the ticket price if they cancel their flight within 24 hours of booking.

Eligibility: The 24-hour cancellation policy applies to reservations made more than 7 days (168 hours) in advance of flight departure.

Exceptions: The policy does not apply to Sun Country Vacation package bookings, group and tour bookings, land products, or any other non-air product or activity.

How to cancel a Sun Country flight within 24-Hours?

Here’s how to cancel your Sun Country flight within 24 hours:

Sun Country Online Cancellation

  • Go to Sun Country website
  • Click on “Manage Trip” in the top menu.
  • Enter your reservation code and last name.
  • Select the flight you want to cancel and click “Cancel.”
  • Follow the prompts to complete the cancellation process.

Sun Country Flight Cancellation via Mobile

  • Call Sun Country Reservations.
  • Have your reservation code and last name ready.
  • Let the customer service representative know you want to cancel your flight.
  • Follow the instructions provided by the representative to complete the cancellation process.

How to cancel a Sun Country Flight?

How to cancel a Sun Country Flight?

To cancel a Sun Country Airlines flight, you generally have a few options:

Online Cancellation

  • Visit the Sun Country Airlines official website.
  • Log in to your account using your booking information.
  • Look for the “Manage Reservations” or “My Trips” section.
  • Locate the specific flight you want to cancel.
  • Follow the on-screen instructions to cancel the reservation.

Sun Country Flight Cancelled via Customer Service

  • Call the number for Sun Country Airlines customer help. 
  • Once you’re linked, give them information about your reservation, such as the passenger’s name and the reservation number.
  • Make it clear that you want to stop the flight, and if asked, give a reason for the cancellation. 
  •  Note the canceling policies, including any fees or rules for getting your money back.
  • Confirm the cancellation over the phone. If there are any fees, you should pay them.

At Airport Counter

If you want to cancel your Sun Country Airlines flight at the airport, make sure to do it at least 60 minutes before the scheduled departure time.

  • To start the cancellation process, go to the check-in counter or kiosk of Sun Country Airlines.
  • Please contact a representative from Sun Country Airlines and request to cancel the flight.
  • Please provide the following information for your booking: reservation number, flight details, and passenger information. By doing this, the airline can view your booking.
  • If someone asks, please explain why the cancellation occurred.
  • Please review the cancellation terms for your fare. 
  • If there is a cancellation fee, please make sure to pay it. 
  • If it’s relevant, ask about how to get a refund or if it’s possible to change the date of your flight. 

Sun Country Cancellation Fee

If you want to cancel a ticket with Sun Country Airlines, the cancellation fee will depend on when you request the cancellation. Sun Country Cancellation fees depend on the time of cancellation. Here’s a summary of the Sun Country Cancellation policy::

Cancellation Timeframe

Cancellation Fee per Segment (in USD)

At least 60 days before departure


Within 24 hours of booking, with flight departure after 7 days


14 – 59 days before departure


0 – 13 days before departure


What Happens if Sun Country Airlines Cancels the Flight?

If Sun Country Airlines cancels your flight, passengers are entitled to certain options by the airline. The Sun Country Cancellation Policy can vary, but airlines typically offer options such as:

Refund or Rebooking: Passengers may have the option to receive a full refund for the unused portion of their ticket or to be rebooked on another flight to their destination.

Alternate Transportation: The airline may provide alternative transportation to get passengers to their destination, either on another flight operated by the same airline or on a flight operated by a partner airline.

Compensation: Depending on the circumstances and applicable regulations, passengers may be entitled to compensation for inconveniences caused by the cancellation. This could include compensation for meals, hotel accommodations, and transportation to and from the airport.

Communication: Airlines are typically required to provide timely and clear communication to affected passengers regarding the reason for the cancellation, available options, and how to proceed.

Travel Vouchers or Credits: In some cases, instead of a refund, the airline may offer affected passengers travel vouchers or credits for future flights.

It’s important for passengers to check Sun Country Cancellation Policy and comply with any instructions provided by the airline in the event of a flight cancellation. 

In the vast sky of travel options, Sun Country stands out for its commitment to customer satisfaction. By understanding Sun Country Cancellation policy, you empower yourself to make informed decisions and navigate the skies with confidence.

Frequently Asked Questions-FAQ's

If you want to cancel your Sun Country flights, you have two options. You can either cancel the flight online or call the phone number to speak with a representative. To cancel your flight online, simply go to Sun Country’s official website.

The airline charges cancellation fees if you cancel your flight after 24 hours. Passengers need to cancel within 24 hours to avoid any charges.

The cancellation policy of Sun Country Airlines may be different depending on the type of fare you bought. The airline provides both refundable and non-refundable fares.