Frontier Airlines Cancellation Policy

Understanding the specific cancellation policies ahead of time can assist you in avoiding unnecessary costs and reducing any potential difficulties. Let’s take a closer look at Frontier’s cancellation policy. We’ll cover everything you need to know about canceling a reservation, getting a refund, any fees involved, and how to rebook your flight.

Guidelines for Frontier Airlines Cancellation Policy

If you need to cancel your flight with Frontier Airlines, there are certain guidelines you need to follow. These are the requirements for canceling your booking:

24-Hour Cancellation

If you book a flight at least 7 days before it is scheduled to depart, you can cancel it and get a refund without any charges if you make the request within 24 hours of purchasing the ticket.

Paid Reservation Cancellation

As your travel date gets closer, you might pay additional cancellation fees. 

Free Cancellation

If you cancel your flight 60 days or more before your departure, there won’t be any cancellation fee. According to Frontier Airlines’ cancellation policy, there are other situations where passengers can receive a free refund.

  • The airline has canceled your flight.
  • If the flight schedule is changed because of Covid-19 restrictions.
  • If you buy the WORKS, you can get a refund for your tickets.
  • The passengers decided to cancel their award ticket 180 days before their planned departure.
  • If something unexpected happens, like a passenger or close family member passing away, getting seriously ill, having to serve on a jury, or other similar situations.

Cancellation Policy for Reservations Booked With Miles

According to Frontier Airlines’ cancellation policy, if you want to cancel a flight that you booked using miles, there will be a $75 cancellation fee. Also,

  • Any miles that you haven’t used will be returned to your account.
  • To get your miles back, make sure to cancel your reservation before your flight’s scheduled departure time.

Cancellation Policy Regarding Death or illness

If you or a close family member gets seriously ill or passes away, you can reschedule or cancel your Frontier reservation according to their cancellation policy. You will need to:

  • To support the cancellation request, please submit a death certificate.
  • To make a reservation, you need to have a ticket from Frontier Airlines. 

Frontier Airlines can help passengers in situations like this by offering flexibility and options. This might include rescheduling the flight or providing a refund.

Cancellation Policy Due to Weather

Frontier Airlines may cancel or delay flights during severe weather, like storms or natural disasters, to keep passengers safe. Here are a few things to keep in mind:

  • If your flight is canceled due to bad weather, you can choose to reschedule your flight or get a refund for the part of the flight that was affected.
  • If you need to change your Frontier Airlines flight, you won’t have to pay any fees or extra costs for rebooking.
  • Passengers are not entitled to compensation for any scheduling, delay, or flight disruption in these cases. 

Cancellation Policy Reagrding Delay

Frontier Airlines knows that flight delays and cancellations can be inconvenient for passengers. They try their best to offer the right support and compensation in these situations. Here is the information you need to know about Frontier’s cancellation policy:

Delay Compensation

If your Frontier Airlines flight is delayed for more than 3 hours, you might be able to get compensation. The amount of compensation you receive may vary depending on factors like how long the delay was and how far you were flying.

Right to Care

If your Frontier Airlines flight is delayed for more than 3 hours, you might be able to get compensation. The amount of compensation you receive may vary depending on factors like how long the delay was and how far you were flying.

Refund for Cancellation

If your flight with Frontier Airlines gets cancelled, they usually give you the choice to either reschedule your flight or get a refund. The refund is only applicable for the flight that was affected. 

24-Hours Cancellation Policy

If you cancel your Frontier flight within 24 hours, the airline will give you a full refund for the ticket fare. You won’t have to pay any cancellation fees, according to Frontier’s flight cancellation policy. Please provide the necessary information.

  • The policy only applies to standard fares.
  • If you book reservations using reward fares, please note that you cannot receive a full refund within 24 hours.
  • You have 24 hours to cancel your Frontier flight, starting from when you first booked it. Just make sure to cancel before your flight is scheduled to depart.
  • You need to book your travel date at least 168 hours before you can request a cancellation. 

Methods to Cancel Flight with Frontier Airlines

If you have a ticket with Frontier Airlines and need to cancel your flight, there are a few easy ways to do it. Frontier Airlines offers various options for assistance, including online, phone, and in-person support, to accommodate different preferences. Here are the steps for each method:

Online Method:

To visit Frontier Airlines’ official website, simply follow these steps:

  • Go to the “My Trips” section.
  • To access your booking, please enter the 6-digit confirmation code and the passenger’s last name.
  • To modify or cancel your flight, check your itinerary for the option.
  • To cancel your flight, choose the specific flight you want to cancel and then follow the instructions provided to complete the cancellation process.

Through Customer Care

When you go to the ‘Contact Us’ page, you have two options for canceling: you can either chat with someone or send an email. Click on the link to start chatting. 

  • You can either follow the automated prompts or wait for a representative to chat with you.
  • Please provide the details of your reservation, such as the confirmation number and the name of the passenger.
  • Please inform the agent that you want to cancel your flight. Follow their instructions to complete the cancellation process.
  • Remember to write down any confirmation number or reference given to you for future use.

Airport Cancellation

Make sure to get to the airport at least 2 hours before your flight is scheduled to leave.

  • Go to the Frontier Airlines ticket counter or customer service desk.
  • Please show your ID and provide the agent with your reservation information.
  • Please let the agent know that you would like to cancel your flight and ask for their assistance.
  • Please make the payment for the cancellation fee that is required.
  • To complete the cancellation process, make sure to follow any extra instructions given by the agent.

Frontier Refund Policy

  • The Frontier refund policy states that once the flight has departed, the airline will not provide any refunds to passengers.
  • If a passenger has The WORKS, they will receive a full refund, even if they cancel their ticket on the day of departure.
  • If the passenger uses their credit card for payment, the refund will be shown in their account within one week.
  • If passengers cancel their ticket at least 60 days before the departure, they will receive a full refund. Even if they purchased a ticket that cannot be refunded.
  • If a passenger cancels their ticket within 13 days before departure, they will need to pay 119 USD in order to receive a refund.
  • The airline needs 20 to 30 business days to transfer the refund amount. To get a refund, passengers need to complete the refund request form. This form can be found on both online and offline portals.
  • If passengers don’t board, the airline will charge them a No-Show fee of 90% of the total ticket fare.


In summary, being aware of Frontier Airlines’ cancellation policy is essential to manage travel changes effectively. This overview has highlighted key points, such as the 24-hour cancellation window, fees, free cancellation scenarios, and how to cancel via various methods. Remember that understanding these policies can help you make informed decisions when altering your travel plans with Frontier Airlines.

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