Qantas Flight Change Policy

While flying with Qantas is an exhilarating experience, we acknowledge that things can change at any time. To ensure the smoothest possible travel experience, Qantas offers a flexible flight change policy, regardless of the reason for the change, such as an unexpected event or a sudden change in schedule. We’ll take you step-by-step through Qantas flight change policy in this article, so you can make educated decisions and feel secure when modifying your itinerary.

Understanding Qantas Flight Change Policy

Qantas is renowned for prioritizing its customers, a trait that is reflected in their flight change policy. The airline is aware that plans may need to be modified because life is unpredictable. The main components of Qantas change flight policy are broken out as follows:

  • After booking, passengers have one year to use their flight credits, after which the amount expires.
  • Passengers are required to pay a service fee when using Qantas Airlines’ customer service center or ticket office.
  • The passengers would be responsible for paying the difference if the new reservation is more expensive than the previous one.

Qantas Change Flight within 24 Hours

Unexpected emergencies can happen at any time, but Qantas has prepared some special policies to safeguard your trip in those cases.

  • The 24-hour policy of Qantas Airlines allows customers to change any aspect of their tickets within 24 hours of booking without incurring additional fees.
  • Passengers will be required to pay any fee for making changes if they are unable to do so within 24 hours.
  • Even if changes are made within the specified time frame, the passengers will still be responsible for paying the difference in fees if the cost of the new flight is greater than the cost of the original ticket.
  • Passengers also ask when their flight got cancelled how they can ask for a refund. you may have to read the guidelines of Qantas airline flight cancellation policy.

How do I change my Qantas Flight?

With the goal of making flying easier for people all over the world, the airline has given a lot of different ways to make the changes. Check out the list of ways to change your Qantas ticket below and choose the one that works best for you. Changing your ticket online is probably one of the easiest ways to make any changes. If the passengers change their flight online according to Qantas change flight policy, they won’t have to pay anything. Here are your options:

Qantas Change Flight Online

Qantas’ user-friendly website and mobile app make it easy for passengers to modify their bookings online. 

  • Go to the Qantas website or app and log in to your booking.
  • Click on “Manage Booking” and then “Change Booking.”
  • Select your desired new flight and pay any applicable change fees or fare differences.
  • Some fare types may not be eligible for online changes, so be sure to check your booking conditions first.

Qantas Flight Change via Contact Customer Service

 If you prefer a more personal touch, Qantas’ customer service team is ready to assist. 

  • You can call Qantas Customer Service at 13 13 13 within Australia or through their international reservations lines if you’re outside Australia.
  • Tell the agent that you would like to change your flight and provide them with your booking reference number.
  • They will be able to check availability on other flights and help you book your new flight.
  • Be prepared to pay any applicable change fees or fare differences.

Qantas Flight Change at Airport

For those making last-minute changes or facing issues while traveling, Qantas offers support at the airport. Visit the airline’s service desk for on-the-spot assistance. Here’s how to proceed:

  • Visit the airport’s ticket counter.
  • You will be assigned an executive to assist you with your reservation.
  • You may pose any question and request that the executive modify your Qantas Airlines ticket.
  • The executive would review your change fee and proceed with your ticket modification request.

How much is Qantas Flight Change Fees?

The airline goes above and beyond to deliver a classic experience. The passengers would have to pay a small fee if they disregard the Qantas change flight policy, though. The Qantas flight change fee depends heavily on two main factors:

Your Fare Type: Different fare types on Qantas come with varying change fee policies. Some offer flexible changes with minimal fees, while others might be non-changeable or incur significant fees.

Change Timing: The timing of your change request also plays a role. Changing your flight well in advance typically leads to lower fees compared to last-minute alterations.

However, we can offer a helpful table outlining approximate ranges based on these factors:




Flexible Fares

Generally free or minimal fees (often around $50-$100)

Allow changes with good flexibility until close to the travel date.

Main Fare and Red eSaver

Moderate fees ($100-$300)

Change fees increase closer to the departure date and might be higher for international flights.

Sale Fares

Varies significantly, some are changeable with fees similar to Main Fares, while others are non-changeable

Carefully check fare conditions for specific change policies.

Saver Fares and Classic Flex

Generally not changeable

Fare difference applies if changing to a more expensive flight.

Points Bookings

May have different change policies depending on the points program used

Refer to the specific program’s terms and conditions.

Qantas flight change policy is designed with passengers in mind, offering flexibility and support when plans need adjustments. By understanding the eligibility criteria, timeframes, fees, and available channels for making changes, you can navigate the process with confidence.

Frequently Asked Questions-FAQ's

The validity of Qantas Airways’ flight credits is one year from the date of booking. Credits lose their validity after a year.

Within 24 hours of booking, Qantas Airways allows customers to modify any aspect of their tickets without incurring additional fees. Passengers may be required to pay a fee if changes are made after the 24-hour window.

Yes, if passengers change their travel dates within the allotted free-change window, Qantas Airways will waive the date change fee.

If your Qantas flight is late, you can ask for a new flight through the mobile app or website. But keep in mind that if you ask for a new flight, you might not be able to get your money back. If you need help getting a refund based on how long your flight was delayed and how far you went, you can also contact Qantas by email, text, or their forum. You may read the guidelines of Qantas airline flight delay policy.

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