Hawaiian Airlines Cancellation Policy

Are you using Hawaiian Airlines to arrange a tropical vacation? Even while colourful luaus and sandy beaches are exciting, it’s important to know the airline’s cancellation policy. Plans occasionally alter because life is unpredictable. We’ll explain Hawaiian Airlines cancellation policy in plain English in this blog post so you may book your Hawaiian journey with confidence.

Understanding Hawaiian Airlines Cancellation Policy

Before we dive into the specifics, let’s grasp the fundamentals. Hawaiian Airlines, like any responsible airline, has a cancellation policy in place. This Hawaiian Cancellation policy outlines the rules and procedures for canceling a flight, providing flexibility to passengers when unforeseen circumstances arise.

Hawaiian Airlines Cancel Flight: All flight cancellation requests do not allow tickets to be transferred to another passenger, and do not offer any refund unless otherwise specified. 

Hawaiian Air 24 Hour Cancellation: If a passenger cancels their reservation at least seven days prior to the scheduled departure time of the flight, they will receive a full refund without incurring any fees, regardless of the fare and class type. Cancellations must be made within 24 hours before the flight’s scheduled departure. Under Hawaiian Airlines change flight policy, passengers may also request modifications within 24 hours and at no additional cost.

Partially Used Flight: The Hawaiian Airlines cancellation policy credit would be valid for the partly used flight for transportation under the name of the same passenger for one year from the date of booking. 

Hawaiian Airlines 24 hour cancellation policy

hawaiian airlines 24 Hour cancellation policy

Hawaiian Airlines Cancellation policy allows passengers to cancel a reservation within 24 hours of booking and receive a full refund, provided that the booking was made at least seven days before the scheduled departure. Here are some key points to consider regarding Hawaiian Airlines 24 hour cancellation policy:

  • Passengers have up to 24 hours from the time of booking to cancel their reservation and receive a full refund.
  • The Hawaiian Airlines 24 hour cancellation policy might not apply and regular fare policies and cancellation costs might be imposed if the reservation is made fewer than seven days prior to the planned departure.
  • The refund is usually processed to the original form of payment used for the booking.
  • If passengers encounter any issues or have questions about the 24-hour cancellation policy, they can contact Hawaiian Airlines customer service for assistance.

Check out Hawaiian Airlines Name Change policy, if you made a mistake on the Hawaiian airways ticket.

How to cancel Flight with Hawaiian Airlines?

In this article, we’ll go over how travelers can cancel their reservations online or over the phone, as well as the procedures for navigating the Hawaiian Airlines trip cancellation process. To cancel a flight with Hawaiian Airlines, you can follow a few steps, and the process may vary depending on whether you booked the ticket directly through Hawaiian Airlines or through a third-party travel agency. 

Cancel Hawaiian Flight Online

  • Go to the official website of Hawaiian Airlines.
  • Enter your login information to access your Hawaiian Airlines account. You might need to use your last name and confirmation code to retrieve your reservation if you don’t have an account.
  • Navigate to the “Manage Flights,” “My Trips,” or a similar section on the website.
  • Enter your booking details, such as the confirmation code and last name, to retrieve your itinerary.
  • Within the managed bookings area, look for the “Cancel Flight” or “Cancel Reservation” option. To begin the cancellation, adhere to the instructions.
  • Confirm your decision to cancel the flight. If any fees apply, you may be prompted to make the necessary payments.
  • As per Hawaiian Airlines cancellation policy,  the flight cancellation requests do not allow tickets to be transferred to another passenger.

Cancel Hawaiian Airlines Flight over the Phone

Travelers can get in touch with our flight executives at Hawaiian Airlines to cancel the ticket phone number if they are holding a limited fare or if they are unsure how to cancel the flight online. The steps below outline how customers can cancel their Hawaiian Airlines reservation over the phone:

  • Keep your Hawaiian Airlines reservation reference number handy while you get connected to the flight executive.
  • Ask the agent to cancel your reservation. Check to see whether your reservation is eligible for cancellation under the Hawaiian Airlines cancellation policy. 
  • Hawaiian Airlines cancel flight credit is available to you based on the fare rule associated with your booking; this credit is good for one year from the date of booking. If not, Hawaiian Airlines may offer you a refund if you have a non-restricted fare, which will be credited to your account within 7 to 10 business days.
  • Hawaiian Airlines cancellation fee would be assessed, as it may get adjusted from the unused portion of the fair value.

What is Hawaiian Airlines Cancellation Fee?

Hawaiian Airlines cancellation fees depend on several factors, including:

  • No cancellation fees apply for domestic and international flights within their network. However, a fare difference might be collected if the rescheduled flight exceeds the value of the original ticket price.
  • These fares can currently be cancelled online without incurring any fees until the COVID-19 waivers expire. For updates, check with Hawaiian Airlines since this policy may change in the future.
  • Cancelling these fares usually incurs a non-refundable fare amount, meaning you lose the entire cost of the ticket.

Here’s the overview of the Hawaiian Airlines cancellation fee based on the class of service selected:



Premium Economy



Hawaiian Cancellation per ticket online

150 USD

150 USD

75 USD

No Fee

Hawaiian Cancellation per ticket via contact center

200 USD

200 USD

150 USD

75 USD

What is Hawaiian Airlines Refund Policy?

Hawaiian Airlines refund policy can be a bit complex, depending on several factors like your ticket type, reason for cancellation, and timing of your request. Here’s a breakdown to help you understand it:

Here are some general considerations regarding Hawaiian Airlines refund policy:

  • Some fare options allow you to get a full refund, usually minus a cancellation fee depending on the timing of the cancellation.
  • Even if you purchased a non-refundable ticket, you may still be entitled to a full refund if the airline cancels your trip, it is considerably delayed (usually more than three hours), or there is a schedule change that materially affects your travel arrangements.
  • If a medical issue prevents you or a traveling companion from traveling, you may be eligible for a full refund with the right paperwork.
  • if no portion of the Hawaiian Airlines flight booking is used, passengers are entitled to an amount equal to the fare value and are subject to the Hawaiian Air cancellation fee. 
  • As per Hawaiian Airlines refund policy, the airlines will not accept the refund for any passenger for the tickets issued by any other interline/codeshare agreement partners. 
  • As per  Hawaiian Airlines cancellation policy, the tickets must be issued on the  Hawaiian Airlines ticket stock which is identified with the 173 as the ticket serial number.
  • Hawaiian Airlines flight cancellation policy states that if a ticket is purchased using a credit card, the airline will refund the money within 7 business days; if the ticket is purchased using cash, check, bank transfer, or any other method of payment, the return will take 20 business days.

Being adaptable is essential when traveling. Hawaiian Airlines cancellation policy demonstrates the airline’s dedication to giving customers choices and compassion when faced with unforeseen circumstances. You may go on your Hawaiian vacation with the assurance that, should plans change, your trip will still be enjoyable and stress-free provided you are familiar with the policy and have thought about purchasing travel insurance.

Frequently Asked Questions-FAQ's

To cancel your Hawaiian Airlines flight, you can do it either by phone or online. You can cancel your ticket online if you bought it directly from HawaiianAirlines.com. Just go to the homepage and click on My Trips. To cancel your flight, just enter your flight details, retrieve them, and follow the prompts.

If you want to cancel your reservation, you can get a full refund.

1) To cancel, do it within 24 hours of buying.

2) To cancel, do it at least 7 days before your flight’s scheduled departure.

If you cancel your booking close to the departure date, you might have to pay a cancellation fee. The amount of the fee depends on the type of fare you bought.

Children aged 12 and older are permitted to travel without an adult. Children ages 5 through 11 (ages 5 – 11) are permitted to travel if they are accompanied by an adult who is at least 15 years of age and is traveling in the same class of service as the child. you may check Hawaiian airline minor policy.

Yes, you can change the date or time of your Hawaiian Airlines flight; however, a change fee may be assessed in addition to any fare difference.

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