Srilankan Airlines Flight Change Policy

Have you made a reservation with Sri Lankan Airlines? Do you need to change the flight because of something? This guide is meant to help people talk about Sri Lankan Airlines stance on changing flights. It has different legal rules, clauses, and instructions that you need to know in order to get through the process smoothly. Visitors should read all the way to the bottom of this article to find out about laws and rules.

Understanding Sri Lankan Airlines

Sri Lankan Airlines is one of the most important airlines in the world. It keeps describing things in its own way to stand out in the business world. Some of the most interesting things about the company are:

  • The national airline of Sri Lanka, known as Air Lanka, was founded in December 1979. It began operating flights in 1998.
  • The main business hub is located near Colombo at Bandaranaike International Airport.
  • The service provider has been a respected member of the One   world Alliance since May 2014.
  • In addition, the carrier has a fleet of 24 aircraft that are used to transport passengers to more than 100 destinations.
  • It is the biggest airline in Sri Lanka when it comes to the number of planes and the places it flies to.

Amending the Flight Booking

Nobody can predict what will happen in the future. In the aviation industry, people create travel plans to various destinations with joy. It’s a common dream for people to explore the skies and have exciting travel experiences through flights. However, there are times when destiny has something unexpected in store for us. Once we have a confirmed reservation with the airline, there may be important situations that arise before our departure. These situations may make us reconsider before getting on the flight.

There are several common incidents that can occur in the aviation zone. These include:

  • The death of a blood relative/family member 
  • Passport theft 
  • Visa issues 
  • Military/legal orders 
  • Critical illness 
  • Bad climatic conditions

These events are out of our control and may require us to change our trip plan or cancel the booking and fly on a different day.

Sri Lankan Airlines Ticket Change Policy

Here is the perfect guide that you might be looking for!

The aviation organization in Sri Lanka always works hard to provide excellent travel facilities and services to customers. The enterprise has several key strengths, including flexibility, quality, and punctuality. The company creates and shares service policies that are easy for customers to understand. This includes a policy for changing reservations.

If you need to change your booking with Sri Lankan Airlines, here are some important points to understand their policy. Okay, let’s begin.

  • Customers of Sri   Lankan Airlines have the option to request changes to their flight before it departs.
  • According to the policy, you can make necessary changes to the name, flight date, destination airport, meals, and other important details.
  • Do you not want to pay the service fee? Remember to update the booking information within 24 hours of making the reservation.
  • Additionally, the Sri Lankan aviation company offers various ways and methods to start the process of changing a flight.
  • If you want to change your Sri Lankan Airlines booking outside the risk-free period, you will have to pay a service fee.
  • Sri Lankan Airlines has a flight change policy that applies to all types of fares, whether for domestic or international routes.
  • To avoid mistakes, it’s best to follow the same steps you took when making your reservation when you need to change your flight.
  • In addition, Sri Lankan Airlines will not charge a service fee if you need to change your travel plans because of an emergency.

What are the methods to modify Sri Lankan Flight?

Choosing the right way to change your booking with an airline is like winning half the battle. In today’s modern age, competition has become intense and airlines are trying to attract more customers by offering innovative services.

Sri Lankan Airlines is a professional aviation company that is dedicated to providing exceptional customer service. When you make changes to your booking, you will have several different platforms to choose from. It can receive requests through both online and offline methods. Let’s take a look at the details.

Online Method

  • Open your web browser and go to
  • To access the ‘Manage Booking’ feature, simply go to the homepage and look for the dedicated tab with the same name.
  • Afterwards, you will need to provide the requested information, including your family name and booking reference number. It is important to continue. 
  • Once you provide the necessary information, you will see a list of bookings.
  • Select the ticket you want to make changes to.
  • Additionally, a person can make necessary changes to the ticket by selecting the appropriate options.
  • Before you finish the process, Sri Lankan Airlines will request that you pay the service fee if you qualify, as well as any fare difference that may apply.
  • Sri Lankan Airlines will send you a confirmation email to let you know about any changes you made to your reservation.

Offline Method

Not everyone loves using internet technologies. Some men have different opinions about using web services for various reasons. The airline offers valuable options for people in offline situations. Here are some options for you:

  • Airport Ticket Counter 
  • Customer Helpline Number

Sri Lankan Airlines Flight Change Fee and Cost

If you bought a booking with Sri Lankan Airlines and need to make changes, there might be a penalty that could impact your budget. One amazing thing is that passengers don’t have to pay a service fee if they make a request within 24 hours of booking. Changing your booking within the specified period is completely free of charge.

The airline states that there are fees for people who don’t start the process on time. The service fee will change depending on the type of fare, where you’re going, when you request the service, and the class of service you choose.


In summary, Sri Lankan Airlines provides a flexible flight change policy allowing passengers to make necessary adjustments to their bookings. Changes can include altering flight details, meals, and more. There are options for online and offline changes, and within 24 hours of booking, no service fee applies. Fees may vary depending on factors like fare type and destination when changing outside the risk-free window. In cases of emergencies, changes are exempt from fees.

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