Lot Polish Airlines Cancellation Policy

Lot Polish Airlines cancellation policy provides the most flexible alternative when you have a sudden change in the travel plans. We’ll cover all the flight cancellation rules, the cancellation process, and what it takes to cancel the Lot Polish Airlines reservation. 

What are the Rules of LOT Polish Airlines Cancellation Policy?

LOT Polish Airlines Flight Cancellation

Lot Polish Airlines, like most airlines, has specific rules and guidelines regarding flight cancellations. These rules may vary depending on the type of ticket you’ve purchased. Below, we’ll outline the general flight cancellation rules for Lot Polish Airlines:

Non-Refundable Tickets

  • Non-refundable tickets are typically less expensive but come with more restrictions.
  • Lot Polish Airlines’ non-refundable tickets usually do not allow for cancellations or refunds.
  • However, there may be some exceptions or flexibility in certain circumstances.

Refundable Tickets

  • Refundable tickets provide more flexibility and can be canceled.
  • Passengers holding refundable tickets can generally expect to receive a refund if they decide to cancel their flights.
  • The amount of the refund may vary based on the fare conditions and the timing of the cancellation.

Timing of Cancellation

  • The timing of your cancellation can significantly affect the refund amount or the flexibility of rescheduling.
  • It is advisable to contact Lot Polish Airlines as soon as you know you need to cancel to explore your options.
  • The closer your cancellation is to the departure date, the less you may receive in the refund, especially for refundable tickets.

Special Circumstances

LOT Polish Airlines recognizes that life can be unpredictable, and special circumstances may arise. In these situations, the LOT Polish Airlines Cancellation policy, as well as LOT Polish Airlines Flight change options, may be more flexible. Special circumstances can include:

  • Illness or Family Emergency: If you or a close family member falls ill or you experience a family emergency, Lot Polish Airlines may offer more leniency in handling your cancellation. They might allow you to reschedule your flight without charging additional fees.
  • Flight Disruptions: In case of flight disruptions, such as delays or cancellations on Lot Polish Airlines’ end, they are committed to re-accommodating passengers on alternative flights. If these alternatives don’t align with your plans, you may be eligible for a refund or a change of your booking without any additional charges.

How to cancel a flight with LOT Polish Airlines?

You can cancel the flight online via the LOT Polish Airlines Cancellation policy or through the airline reservation phone number as well as at the airport.

Cancel your flight online:

  • Go to the official LOT Polish Airlines website and navigate to the “Manage My Booking” section.
  • Enter your booking reference number and the last name of the lead passenger.
  • Select the flight you wish to cancel from the list of upcoming bookings.
  • Click on the “Cancel” button next to the selected flight.
  • Review the cancellation details, including the applicable fees and refund information.
  • Confirm cancellation by clicking on the “Confirm Cancellation” button.

Cancel your flight by contacting customer service:

  • Call LOT Polish Airlines customer service.
  • Provide the customer service representative with your booking reference number and the last name of the lead passenger.
  • Explain that you wish to cancel your flight and request a refund if applicable.
  • Follow the instructions provided by the representative to complete the cancellation process.

Cancel Flight at the Airport: At the airport, you can cancel the Lot Polish airlines booking up to 3 hours before the scheduled departure for international flight. If your reservation is qualified for the refund, the refund would be provided in the form of a future travel voucher. 

LOT Polish Airlines Cancellation Fee and Charges

The LOT Polish Airlines cancellation policy varies depending on the fare type, ticket conditions, and the reason for cancellation. Here’s a summary of Lot Polish Airlines cancellation fee:

For International Travel

Economy Class

Premium Economy

Business Class

First Class

Cancellation fee in USD





For Domestic Travel

Economy Class

Premium Economy

Business Class

First Class

Cancellation fee in USD




Not applicable

Cancellation fees are charged regardless of the reason for cancellation. This means that you will be charged a cancellation fee even if your flight is canceled due to weather, mechanical issues, or other reasons beyond your control.

Here’s a summary of Lot Polish Airlines cancellation charges:

Length of delay

Amount (in USD)

3 – 6 hours


6 – 9 hours


9+ hours


Lot Polish Airlines Refund Policy

As per Lot Polish airlines cancellation policy, the refund would be applicable on the unused portion of the ticket. Add to that, the LOT Polish Airlines Refund policy include – 

  • In case of a cancelled flight, to claim the refund you need to fill this form. After processing your application, the airline will process the refund within 14 days from the date of request.
  • Remember, except 24 hour cancellation, the refund would be provided in the form of future travel credit only. 
  • You can claim a full refund in the form of cash without any consequences if requested to void the ticket within 24 hours. 

Refunds are generally eligible under the following circumstances:

Flight Cancellation by LOT Polish Airlines: If LOT Polish Airlines cancels a flight, passengers are entitled to a full refund of the unused portion of their ticket.

Schedule Changes and Disruptions: If LOT Polish Airlines Cancellation policy  makes significant schedule changes or disruptions that significantly impact the passenger’s travel plans, a refund may be issued.

Documented Medical Reasons: Passengers who are unable to travel due to documented medical reasons, such as illness or injury, may be eligible for a refund.

Death of a Family Member: In case of the death of a close family member, passengers may request a refund for their unused ticket.

24-Hour Refund Policy: Passengers who cancel their flight within 24 hours of booking, directly through the LOT Polish Airlines website or app, are eligible for a full refund, provided the cancellation is made before the scheduled departure time.

In summary, Lot Polish Airlines cancellation policy varies based on the type of ticket you’ve purchased. While non-refundable tickets typically come with stricter rules, the airline does show flexibility in special circumstances. Refundable tickets, on the other hand, offer more freedom when it comes to cancellations and refunds.

Frequently Asked Questions-FAQ's

Yes. As per the Lot Polish airlines ticket cancellation policy, you can claim a full refund on the ticket value if making the cancellation request within a day of making a flight booking as long as the scheduled departure date must fall 7 or more days at the time of making flight cancellation.

You can cancel the booking online via the airline’s website or through the airline’s customer service phone number. To cancel your booking online – 

  • Visit lot.com and navigate to the ‘Manage Booking’ section
  • Retrieve your booking with the flight confirmation number alongside the last name of the passenger
  • Select the flight that needs to be cancelled.
  • On the next page, you will see the refund value alongside the airline’s penalty that needs to be collected.
  • Confirm your selection and follow the onscreen prompts.
  • Once the request is completed, you will receive the confirmation on your registered email.

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