Ukraine International Airlines Cancellation Policy

We no longer need to make a big deal about canceling and getting a refund. Airlines such as Ukraine International have made an effort to go above and beyond by creating exceptional rules. Are you concerned about getting your money back after cancellations? No longer. The Ukraine International Airlines Cancellation policy is designed to make things easy for passengers. 

Understanding Ukraine International Airlines

Ukraine International Airlines (UIA) is the largest airline in Ukraine, headquartered in Kyiv. It operates domestic and international passenger flights and cargo services to Europe, the Middle East, the United States, Canada, and Asia. UIA was founded in 1992 and is the flag carrier of Ukraine.

Before diving into the cancellation policy, let’s get to know Ukraine International Airlines a little better. UIA is the flag carrier and the largest airline in Ukraine, serving both domestic and international routes. As a popular choice for travelers, UIA offers various services and flight options. However, circumstances can sometimes lead to the need to cancel a reservation. Ukraine International Airlines cancellation policy based on factors like fare type, route, and the timing of your cancellation.

Some of Ukraine International Airline key highlights:

  • Fleet: UIA operates a modern fleet of over 40 aircraft, including Boeing 737s, Boeing 767s, and Embraer 190s.
  • Route network: UIA flies to over 70 destinations in 20 countries.
  • Awards: UIA has been recognized for its safety and service excellence, and has won numerous awards, including Best Airline in Eastern Europe from Skytrax.
  • Safety: UIA has a clean safety record and is committed to providing safe and reliable air travel.

What is Ukraine International Airlines Cancellation Policy?

Ukraine Airlines Cancellation

Ukraine International Airlines cancellation policy, including cancellation fees and procedures, varies depending on the fare type you purchased and when you cancel your flight. Here’s a summary of UIA’s cancellation policy:

Cancellation fees

  • Flexible fares: No cancellation fee
  • Classic fares: Cancellation fee applies, ranging from €50 to €200
  • Promo fares: Cancellation fee is equal to the full fare of the ticket

Cancellation procedures

  • Online: You can manage your booking and cancel your flight online through the Ukraine International Airlines Cancellation Policy.
  • Call center: You can contact UIA’s call center to cancel your flight.
  • Ticket office: You can visit a UIA ticket office to cancel your flight.

Refund procedures

  • Flexible fares: Full refund
  • Classic fares: Refund of the fare minus the cancellation fee
  • Promo fares: No refund

Time limits

  • 24 hours before departure: No cancellation fee for flexible and classic fares
  • Less than 24 hours before departure: Cancellation fee applies for classic fares

Additional exceptions

  • Visa refusal: If you are denied a visa for your destination, you may be eligible for a full refund, but you will need to provide documentation of your visa denial.
  • Medical reasons: If you are unable to travel due to a medical reason, you may be eligible for a full or partial refund, but you will need to provide a medical certificate. For more information, you need to go through Ukraine International Airlines Cancellation policy.
  • Death in the family: If you are unable to travel due to the death of a family member, you may be eligible for a full refund, but you will need to provide documentation of the death.

What is Ukraine International Airlines Refund Policy?

The Ukraine International Airlines refund policy has been helping out the passengers to make any changes as per the plan. If you are someone who is uncertain about the trip with Ukraine Airlines, no need to worry. 

  • A 100 percent refund shall be created if the passengers make the cancellation 24 hours within the booking. If the visa is cancelled by the government, the passengers can seek a refund up to 72 hours within the booking. 
  • Ukraine International Airlines refund usually takes a week or 20 days to reflect in the bank account, depending on the mode of payments. 
  • The refund offer only applies to refundable tickets. If the passengers have bought a non-refundable ticket, the airline is not subjected to any reimbursements. 
  • If the passengers provide an official refusal confirmation, the airline allows free cancellation even before 24 hours of departure. However, the case is quite rare and is not bound to happen. 
  • Passengers with Economy Lite Fare tickets cannot apply for a refund. The service fee is non-refundable regardless of the class of the ticket. A feedback form must be filled before applying for the refund.

Understanding Ukraine International Airlines Cancellation Fees

The cancellation fees for Ukraine International Airlines depend on the time of cancellation and the fare class.

Here are the cancellation fees for Ukraine International Airlines for Economy fare:

Cancellation within 24 hours of booking: 100% of the ticket price

Cancellation within 72 hours of departure: 75% of the ticket price

Cancellation within 48 hours of departure: 50% of the ticket price

Cancellation within 24 hours of departure: 25% of the ticket price

Here are the cancellation fees for Ukraine International Airlines for Economy Premium fare:

Cancellation within 24 hours of booking: 80% of the ticket price

Cancellation within 72 hours of departure: 60% of the ticket price

Cancellation within 48 hours of departure: 40% of the ticket price

Cancellation within 24 hours of departure: 20% of the ticket price

Here are the cancellation fees for Ukraine International Airlines for Business Class:

Cancellation within 24 hours of booking: 60% of the ticket price

Cancellation within 72 hours of departure: 40% of the ticket price

Cancellation within 48 hours of departure: 30% of the ticket price

Cancellation within 24 hours of departure: 10% of the ticket price

In addition to the cancellation fees, there is also a service fee of EUR 40 per passenger for all cancellations. This fee is not refundable.

Here is a table summarizing the cancellation fees for Ukraine International Airlines for all fare classes:

Fare Class

Cancellation Deadline

Cancellation Fee

Service Fee

Economy

24 hours of booking

100%

EUR 40

Economy

72 hours of Departure

75%

EUR 40

Economy

48 hours of Departure

50%

EUR 40

Economy

24 hours of Departure

25%

EUR 40

Premium

24 hours of booking

80%

EUR 40

Premium

72 hours of Departure

60%

EUR 40

Premium

48 hours of Departure

40%

EUR 40

Premium

24 hours of Departure

20%

EUR 40

Business

24 hours of booking

60%

EUR 40

Business

72 hours of Departure

40%

EUR 40

Business

48 hours of Departure

30%

EUR 40

Business

24 hours of Departure

10%

EUR 40

To ensure you have the most accurate and up-to-date information regarding the cancellation policy for your specific booking, it’s advisable to visit Ukraine International Airlines Cancellation Policy or  official Ukraine International Airlines website or contact their customer service. This will provide you with the current policies and procedures related to cancellations.

Frequently Asked Questions-FAQ's

 If you want to cancel tickets for free, do so within 24 hours. If the visa is denied, the airline may grant free cancellation before 72 hours of departure.

Passengers have two alternatives for airline cancellations. They can cancel and get a refund or board the airline’s next flight. Passengers will stay at the airport if the delay exceeds 4 hours. Food and beverage reimbursements are also possible from the airline.

If passengers miss the free cancellation window, according to the Ukraine International Airlines cancellation policy, they will be required to pay a small fee of 100 USD.

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