Aeromexico Airlines Flight Cancel Policy

When we spend a lot of money on a flight ticket, we hope that the airline we choose will offer some flexibility and affordable cancellation options. If you need to cancel your flight, Aeromexico has a cancellation policy to accommodate your needs.

Guidelines for Aeromexico Flight Cancel Policy

When you have a flight reservation with Aeromexico, you can feel confident that your travel plans won’t be disrupted by sudden cancellations. Before you request a ticket cancellation with Aeromexico, it’s important to understand the key points.

The cancellation fee has been removed for First, Business, Premium Economy, and Economy Class on all domestic and short-haul international flights and you may change your seat also by reading the guidelines of Aeromexico airline seat selection policy.

If you need to change your travel plans, you can ask for an Aeromexico cancellation. This means you will get a refund for the original fare you paid, but you may have to pay extra if your new flight is more expensive.

You can make these requests for flights booked through aeromexico.com, customer service, or at the airport counters.

The cancellation policy of Aeromexico Airlines applies to both restricted and non-restricted fares.

You will receive a refund to your original payment method within 7-10 business days.

If you have a Basic or Value fare and your flight is canceled because of severe weather or government travel restrictions, you can get a refund.

24-Hour Cancellation Policy

If you book a flight on aeromexico.com or the airline’s app, you can cancel it within 24 hours of purchase without any risk.

Passengers can cancel or change their booking within 24 hours of purchase without any cancellation fee.

To request a cancellation, please make sure that the departure date is at least 7 days away or more.

Aeromexico has canceled your flight and will process your refund within 24 hours. However, please note that some banks or credit/debit card issuers may temporarily hold your funds. So, the refund amount will be returned to the original form of payment in 7-10 business days.

If passengers cancel their reservation after 24 hours, they will be charged a $200 cancellation fee in order to receive a refund.

The 24-hour rule for canceling Aeromexico flights does not apply to Basic and Value fares.

The 24-hour cancellation policy of Aeromexico does not apply to group fares.

Tickets booked using miles are not eligible for the ‘Aeromexico cancels within 24 hours rule.

Aeromexico Airlines Cancellation Fee

Here is an overview of the cancellation flight fee for your Aeromexico reservation:

If you cancel an Aeromexico flight more than 24 hours after booking, you will be charged a fee of $200.

Depending on the fare rules for your flight booking, you may be able to get a refund or a credit voucher if you cancel your Aeromexico ticket.

Your credit voucher is valid for 365 days starting from the date it was canceled.

There is no fee for flights within Mexico, Puerto Rico, the Caribbean, and the U.S.

If a traveler or their immediate family member passes away, the fee will not be charged.

Within 24 hours of flight departure	Basic Fare	Classic Fare	AM Value Fare	Flexible Fare	Within 24 hours of flight departure
24-hour cancellation policy	No Charge	No Charge	No Charge	No Charge	No Charge
Within 24 hours of flight departure	Not Permitted	Not Permitted	200	200	No Charge
Within 24 hours of flight departure	Not Permitted	Not Permitted	Not Permitted	200	No Charge

The Process to Cancel Aeromexico Flight

You can cancel your flight booking either on the airline’s website or at the ticket counters at the airport. If you cancel an Aeromexico flight more than 24 hours after booking, you will be charged a fee of $200. In this post, we will explain how to cancel an Aeromexico ticket.

Familiarize yourself with the flight change policy of Aeromexico Airline by reviewing the guidelines provided.

Cancel Flight Ticket Online

Canceling your trip online is a simple process that can be done in just a few steps:

If you want to cancel a flight on Aeromexico, you will need to have your 6-character confirmation handy. If you don’t know your trip locator, you can find it in the confirmation email you received when you booked your Aeromexico reservation.

To easily find your reservation, click on the ‘Manage reservation’ tab. Then, enter your record locator and the last name of the passenger.

To change or cancel your trip, click on ‘Change or cancel trip’ next to your flight itinerary and then follow the instructions provided.

Please choose the passenger or flight segment that you would like to cancel.

Please review the refund policy for Aeromexico on the page provided. The refund for your canceled flight will be shown on the next page.

To request cancellation of your booking, simply click on the ‘Confirm my cancellation’ button.

After you book, we will send you an email to the address you provided. This email will confirm your booking and also let you know the status of your refund.

Cancel the Flight Through the Airport Counter

When booking a flight, there are certain fare rules that cannot be accessed online. If you need to cancel your flight, you can do so at the Aeromexico cancel flight desk located at the airport.

To validate your Aeromexico reservation, make sure to bring the reservation details and a photo ID. The refund will be sent back in the same way you paid. If you pay for your flight booking using a non-electronic method, you will receive your refund using the same payment method.

Involuntary Cancellation

If your flight gets canceled or you are not allowed to board because of government travel restrictions or overbooking, here are the options you have available to you:

You have the option to change your travel plans to a different flight date, time, or route without any additional fees. According to the Aeromexico cancellation policy, you will not be charged a fare difference.

If your schedule changes within two weeks of your travel date, you won’t have to pay any extra fare, no matter what.

If your flight is canceled within two weeks of your travel date, you will receive a refund for the entire amount you paid for the ticket.

If you don’t choose another flight, you can ask for a refund of 115% of the base fare value.

If your plans are unexpectedly canceled, here are some important things to think about:

If your flight is canceled due to a delay, you have the right to claim compensation for the canceled flight, as well as receive a refund for your reservation.

The refund amount should be 115% of the price you paid for your purchase.

If Aeromexico cancels your flight, they will give you a travel credit voucher. This voucher will be valid for one year from the date it is issued. You must use the voucher to book and complete your trip within 330 days from the date you made the original booking.

If you have a Basic or Value fare and your flight is canceled because of severe weather or government travel restrictions, you can get a refund.

AeroMexico Flight Delayed Compensation

You may be eligible for compensation from Aeromexico if your flight is canceled or delayed. The compensation amount can be up to $725.

If the flight is delayed for over 3 hours

If your flight begins in Mexico

If Aeromexico cancels your ticket without giving you any notice, they should inform you at least 0 to 14 days before your scheduled departure.

If you are not allowed to board the plane because it is overbooked

If your first flight was delayed and you missed your connecting flight, but you still arrived at your final destination or stopover within 3 hours of the original flight arrival time.

If the flight was not canceled or delayed due to any unusual circumstances.

The amount of compensation for a canceled Aeromexico flight can range from $300 to $725. The specific amount depends on how long the delay is and the distance between the departure and arrival points.

If your flight is delayed for more than 3 hours, here is an overview of the compensation you may be eligible for from Aeromexico.

If the flight distance between point A and point B is less than or equal to 1500 km, the cost is $300.

The cost is $485 if the flight distance between point A and point B is between 1500 and 3500 km.

If the flight distance between point A and point B is more than 3500 km, the cost is $725.

If your flight is delayed for more than 2 hours, you will also receive:

Meals and refreshments are provided at no cost.

2 free phone calls, emails, or faxes

If your flight is delayed for more than 5 hours, you will also receive:

Passengers must be scheduled for the next available flight as quickly as feasible after Aeromexico cancels the flight refund.

Hotel accommodations if the alternative mode of transportation necessitates an overnight stay

Meals and refreshments are provided at no cost.

Transfers to and from the airport are included.

If the flying distance between points A and B exceeds 3500 km, the compensation for a canceled trip is $725.

Refund Policy

Here are the key points to know about the Aeromexico cancellation policy:

You may have to pay a cancellation fee for Aeromexico flights, depending on the route and fare rules of your ticket.

The cancellation applies to both refundable and non-refundable fares.

Aeromexico Airlines will give a refund to the person who paid for the ticket or to the passenger who wants to cancel directly.

Passengers can cancel a flight if they request it at least two hours before the scheduled departure time.

FAQs

What is the Cancellation Policy for Aeromexico Flights?

Aeromexico has a cancellation policy that allows passengers to make changes easily. The cancellation fee has been taken away for First, Business, Premium Economy, and Economy Class on all flights within the country and to nearby international destinations. The policy applies to both fares that have restrictions and fares that do not have restrictions.

Is There a Cancellation Fee for Aeromexico Flights?

The amount you have to pay if you cancel your Aeromexico flight will vary based on the fare rules and when you cancel. If you cancel an Aeromexico flight more than 24 hours after booking, you will have to pay a fee of $200. Flights within Mexico, Puerto Rico, the Caribbean, and the U.S. do not have a cancellation fee.

Can I Cancel My Flight Within 24 Hours of Booking Without Any Fees?

Yes, you can easily cancel a flight booked on aeromexico.com or the airline’s app within 24 hours of purchase without any risk or fees. Passengers have the option to cancel or change their booking within 24 hours of purchase without having to pay a cancellation fee.