Swoop Airlines Cancellation Policy

Whether unexpected events disrupt your plans or you simply need to make adjustments, knowing the ins and outs of Swoop Airlines cancellation policy can make all the difference. This blog aims to demystify Swoop cancellation policy and guide you through the process with ease. 

Understanding Swoop Airlines Cancellation Policy

Swoop Airlines offers flexible options for managing your booking. However, understanding Swoop Airlines cancellation policy is crucial to avoid potential fees and ensure a smooth travel experience. This guide delves into the key aspects of Swoop cancellation policy, making it easier for you to navigate any changes to your travel plans.

Why Swoop Airlines?

Before we delve into the Swoop cancellation policy, let’s briefly explore why many travelers choose Swoop Airlines. Known for its budget-friendly approach without compromising on safety, Swoop has become a go-to option for those seeking affordable air travel within North America and beyond.

What are the Guidelines under Swoop Cancellation Policy?

If you need to cancel a flight with Swoop Airlines, keep these general rules in mind:

  • Cancellations are permitted within 24 hours of booking as long as the flight is more than seven days from departure.
  • Tickets are non-transferable and non-refundable except for the conditions mentioned above.
  • Cancellations made after 24 hours of booking will incur cancellation fees and will not be eligible for refunds.
  • Cancellations for flights less than seven days before departure are not permitted.
  • Cancellations due to force majeure or failure to pay the final balance may be permitted.

If you need information about flight cancellations and refunds, you can follow Swoop Airlines Cancellation Policy. This will provide you with accurate and up-to-date information.

How much is Swoop Airlines Cancellation Fee?

Swoop Airlines Cancellation Fee

The Swoop Airlines cancellation fee depends on the fare type and the route.

Domestic Flights

  • Flexible Fares: No cancellation fee.
  • Wanna Get Away Fares: $75 per passenger.
  • Anytime Fares: No cancellation fee.

International Flights

  • Flexible Fares: No cancellation fee.
  • Wanna Get Away Fares: $100 per passenger.
  • Anytime Fares: No cancellation fee.

Here is the overview of the change fee – 

Change Timing

Fee per Passenger per Segment (in USD)

3 days or more from departure, less than7 days

$150 + applicable taxes

7 days or more from departure

$100 + applicable taxes

Changes within 24 hours, departure more than 7 days


How to cancel a Flight with Swoop Airlines?

There are different methods for cancelation of air ticket design as per the Swoop Airlines cancelation policy. The following methods to cancel a ticket are:

Swoop Airlines Cancellation Online

  • Open a web browser and go to the official Swoop Airlines website.
  • Log in to your Swoop account if you have one. If you don’t have an account, you may need to retrieve your booking using your reservation details.
  • Navigate to the “Manage Booking” or a similar section on the website. Enter your booking reference number and last name to retrieve your booking.
  • Once your booking is retrieved, look for the option to manage or cancel your reservation.
  • Follow the on-screen instructions to cancel your flight. The website should guide you through the cancellation process, including any applicable fees or conditions.
  • After completing the cancellation, you should receive a confirmation email. Keep this email for your records.

Swoop Airlines Flight Cancellation via Customer Service

  • Call Swoop Airlines customer service.
  • Inform the representative that you want to cancel a flight.
  • Provide the booking reference or ticket number, the passenger’s last name, and the reason for cancellation.
  • The representative will confirm the cancellation and process any applicable fees or refunds.

If you encounter any issues or prefer assistance, you can also contact Swoop Airlines’ customer service for guidance. You can find the customer service contact information on the airline’s official website.

What is Swoop Airlines Refund Policy?

Swoop Airlines Refund Policy generally offers refunds only in limited situations, as their tickets are primarily non-refundable. However, there are specific scenarios where you may be eligible for a refund, and the policy varies depending on the fare type and the reason for cancellation. In Addition-

  • Passengers who have purchased ModiFly may be eligible for a one-time change of time or date for their flight reservation.
  • Refunds are generally processed back to the original form of payment used during the booking process.
  • If the fare for the new flight is lower than the fare paid during the initial booking, no credit or refund will be provided.
  • In the event that the capacity limits for these extras are reached on the new flight, the extras will not be transferred, and no refund will be given to the travelers.

Understanding Swoop Airlines cancellation policy empowers you to make informed decisions and manage your booking with greater flexibility. Remember, planning and proactive action can help you avoid unnecessary cancellation fees and ensure a stress-free travel experience.

Frequently Asked Questions-FAQ's

Swoop Airlines allows customers to cancel their tickets within 24 hours of purchase for a full refund, provided the departure date is at least seven days away. This policy is applicable regardless of the fare type.

Yes, you can cancel your Swoop Airlines flight for free if it’s done within 24 hours of booking, with the requirement that the departure date is at least seven days away. There is no charge for cancellations within this timeframe.

Swoop Airlines offers two methods for canceling flights: online cancellation through their official website and customer support assistance. To cancel online, you need to visit their website, log in, access “My Bookings,” and follow the instructions. Alternatively, you can contact customer support for assistance.

Swoop Airlines doesn’t charge cancellation fees if you cancel your tickets within 24 hours of booking. After this period, cancellation fees apply, and they depend on the timing of the change. The fees vary based on how far in advance you make changes to your flight.

Swoop Airlines provides compensation to passengers in case of flight delays. The compensation depends on the length of the delay and can range from $125 to $500, provided you are notified of the delay within 14 days or less. This compensation is intended to ensure a better experience for travelers affected by delays.

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